Privacy Policy

Origin9 Technologies ("Origin9," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our desktop application, cloud platform, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

Account Information

When you create an account, we collect your name, email address, organization name, and authentication credentials. If you sign up via a third-party provider (such as GitHub or Google), we receive basic profile information from that provider.

Usage Data

We collect information about how you interact with our Services, including features used, pages visited, actions taken, timestamps, and session duration.

Technical Data

We automatically collect device type, operating system, browser type, IP address, and general location data derived from your IP address.

Content Data

Our Services allow you to create and manage code, projects, and other content. We store this content to provide and improve the Services. Your code and project files remain your property.

Infrastructure Data

When you use our cloud platform, we collect data related to your cluster configurations, deployment logs, environment settings, pipeline configurations, and secrets metadata (we do not store the secret values themselves in plaintext).

AI Agent Data

When you interact with our AI-powered features, we collect the prompts, inputs, and interactions you provide. This data is used to deliver the AI functionality and may be used to improve our AI features. We do not use your proprietary code submitted to the AI agent to train third-party AI models.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and understand usage patterns. For detailed information, please see our Cookie Policy.

We use the information we collect for the following purposes:

• Service Delivery — To provide, maintain, and improve the Origin9 desktop app and cloud platform, including processing your deployments, managing infrastructure, and delivering project management features.
• AI Features — To power AI-assisted coding, meeting intelligence, project planning, and other AI-driven functionality within the Services.
• Infrastructure Management — To provision and manage Kubernetes clusters, deployment pipelines, environments, and secrets on your behalf.
• Analytics & Improvement — To understand how our Services are used and to improve functionality, performance, and user experience.
• Communication — To send you service-related notifications, security alerts, and (with your consent) product updates.
• Legal Compliance — To comply with legal obligations, enforce our Terms of Service, and protect the rights and safety of Origin9 and our users.

We take the security of your data seriously. We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements for our team
• Secure infrastructure hosted on Amazon Web Services (AWS)

We retain your personal data for as long as your account is active or as needed to provide the Services. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

We do not sell your personal information. We may share your data with the following categories of third parties only as necessary to provide the Services:

• Cloud Infrastructure Providers — We use Amazon Web Services (AWS) to host our platform and your infrastructure resources.
• Payment Processors — If you subscribe to a paid plan, your payment information is processed by our third-party payment processor. We do not store your full payment card details.
• Analytics Providers — We use analytics services to understand usage patterns and improve our Services.
• AI Service Providers — AI features may use third-party AI models. Your prompts and interactions are transmitted to these providers to deliver AI functionality, subject to their privacy policies and our data processing agreements.
• Legal Requirements — We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Origin9 or others.

Depending on your location, you may have certain rights regarding your personal data:

For EU/EEA Residents (GDPR)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time (where processing is based on consent)
• Right to lodge a complaint with a supervisory authority

For California Residents (CCPA/CPRA)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information

To exercise any of these rights, please contact us at privacy@origin9.app. We will respond to your request within 30 days.

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction.

Where required, we implement appropriate safeguards for international transfers, including Standard Contractual Clauses approved by the European Commission, to ensure your data receives an adequate level of protection.

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us at privacy@origin9.app.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also notify you via email or an in-app notification.

Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@origin9.app
• Contact form: origin9.app/contact